Please Read Carefully
By registering or using any a6star service, you agree to be bound by all terms and conditions set out below. If you do not agree with any part, please discontinue use of the platform.
Introduction
These Terms and Conditions constitute a legally binding agreement between you ("User") and a6star ("Platform", "We"). This document governs all aspects of your use of the a6star platform, including the website, mobile application, and any services provided through the platform.
A6star operates as an online gaming platform offering a wide range of game categories including Live Casino, slots, fish shooting, and table games. All users must fully comply with these terms and conditions. Non-compliance may result in account suspension or closure without prior notice.
We encourage you to keep a copy of this document for future reference. If you have any questions about these terms, contact the a6star customer support team, available 24 hours a day, 7 days a week.
1. Account Eligibility
To register and use a6star's services, you must meet all of the following eligibility requirements:
- Aged 18 years and above at the time of registration. a6star does not permit any underage individual to use this platform under any circumstances.
- Have full legal capacity to enter into a binding agreement under the laws of your country of residence.
- Not use the platform for any purpose that contravenes any law, regulation, or ordinance in force in your country of residence.
- Not an individual listed on any international or domestic sanctions list.
- Has never had an account closed at a6star due to fraud, misuse, or a prior breach of terms.
A6star reserves the right to request proof of age or identity at any time. If a user is found not to meet these eligibility requirements, the account will be suspended immediately and all associated funds will be handled in accordance with the platform's internal procedures.
2. Account Registration & KYC Verification
Each user is only permitted to hold one (1) active account at a6star. Owning more than one account, whether under a different name, email address, phone number, or any other information, is strictly prohibited and may result in the closure of all associated accounts and the forfeiture of all fund balances.
All information provided during registration must be accurate, complete, and up to date. a6star carries out a Know Your Customer (KYC) process as part of our commitment to platform security and regulatory compliance. Documents that may be requested include:
- Malaysian Identity Card (MyKad) or valid government-issued identification document
- Proof of current address (utility bill or bank statement no older than 3 months)
- Proof of payment method used (in certain cases)
The KYC process is conducted to protect players and ensure the safety of all parties. a6star handles all collected personal information in accordance with our Privacy Policy. Fund withdrawals may be delayed until the KYC process is fully completed.
3. Deposits & Payment Methods
A6star supports a variety of payment methods for the convenience of Malaysian players, including online banking (FPX), e-wallets such as Touch 'n Go eWallet and GrabPay, and other digital payment methods listed in the platform's Deposit section. All deposits are processed using 256-bit SSL encryption to ensure the security of your transactions.
- The minimum deposit is RM30 unless otherwise stated in a specific promotion.
- Deposited funds may only be used within the registered account owner's account — transfers between accounts are not permitted.
- A6star does not charge processing fees for deposits; however, third-party payment providers may apply their own charges.
- Any attempt to make a deposit using unauthorised payment methods or illegally obtained funds will result in immediate account suspension and a report to the relevant authorities.
A6star reserves the right to decline or reverse any deposit for security reasons, pending verification, or suspected fraudulent activity. In such cases, funds will be returned to the original source within a reasonable timeframe.
4. Fund Withdrawals
Players may withdraw funds at any time, subject to the following conditions:
- The minimum withdrawal is RM50 per transaction.
- All withdrawals will be processed to the same payment method used for the deposit — this is a standard security measure to prevent money laundering.
- Withdrawals are typically processed within 1–3 hours after the request is verified. In certain cases requiring additional review, the process may take up to 24 hours.
- If there is an active bonus on your account, the wagering requirement must be fully met before a withdrawal can be processed.
- A6star reserves the right to request additional KYC documents before approving withdrawals that exceed certain limits.
Any attempt to withdraw funds obtained through means that violate these terms, including the use of multiple accounts or bonus exploitation, will result in the cancellation of the withdrawal and possible account closure.
5. Bonuses & Promotions
All bonuses and promotions offered by a6star are subject to their respective specific terms and conditions as stated on the Promotions. The following general terms apply to all promotions:
- Each bonus may only be claimed once unless stated otherwise. Attempting to claim the same bonus using different accounts is prohibited.
- Wagering requirements must be met within the stated validity period. Bonuses not used within that period will expire automatically.
- A6star reserves the right to void any bonus or winnings obtained through illegitimate means, including software bug exploitation or player collusion to deceive the system.
- The maximum cashable amount from bonus wins may be capped — check the specific terms of each promotion for details.
- A6star reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice.
Useful Tips
Always check the Promotions page for the latest offers. Different wagering requirements may apply depending on the type of bonus you choose.
6. Game Rules
All games on a6star use a Random Number Generator (RNG) that has been independently audited by an accredited third party. This ensures every game outcome is truly random, fair, and cannot be manipulated by any party, including a6star itself.
- Players are fully responsible for understanding the rules of each game before playing. a6star provides game guides in the platform's help section.
- Any attempt to use external software or tools to influence game outcomes is strictly prohibited and may result in legal action.
- Game results recorded by the a6star server are final. Any discrepancy between what is displayed on the user's device and the server records will be resolved based on the server records.
- In the event of a technical disruption during gameplay, a6star will resolve the issue in accordance with its established technical disruption policy. Affected funds will be restored within a reasonable timeframe.
7. Account Security
You are fully responsible for keeping your account login credentials confidential, including your username and password. a6star recommends using a strong password and enabling two-factor authentication (2FA), available in your account security settings.
- Do not share your login credentials with anyone, including family members or friends. Each account is for the sole use of the registered owner.
- A6star will never ask for your password via email, Live Chat, or any other communication channel. Be vigilant against phishing attempts.
- If you suspect your account has been accessed without authorisation, contact a6star customer support immediately to have your account temporarily frozen.
- A6star shall not be liable for any losses arising from a user's failure to safeguard their login credentials.
The a6star platform is secured with 256-bit SSL encryption and a real-time intrusion detection system. However, your account security also depends on the precautions you take on your end.
8. Privacy & Data Protection
A6star respects user privacy and is committed to protecting your personal data. The collection, use, and disclosure of your personal information is governed entirely by our Privacy Policy us, which form part of these terms.
Your personal data is collected for the purposes of account management, transaction processing, regulatory compliance, and service improvement. a6star will not sell, rent, or disclose your personal data to third parties except as stated in the Privacy Policy or where required by law.
9. Account Suspension & Closure
A6star reserves the right to suspend or close any account that violates these terms and conditions. Such action may be taken without prior notice in the following cases:
- Fraud, or providing false information during registration or KYC
- Multiple Account Ownership
- Bonus or system bug exploitation
- Activity suspected to be related to money laundering
- Hacking attempts or cyberattacks against the platform
- Abuse of the customer support system, including offensive language or threats
Users may also request to close their own account by contacting customer support. Any valid remaining funds in the account will be returned after the verification process is complete, within the timeframe set by a6star management.
10. Liability Limits
A6star provides this platform on an "as is" and "as available" basis. To the extent permitted by applicable law, a6star shall not be liable for:
- Unexpected loss of profits, funds, or data due to technical or system disruptions
- Inability to access the platform due to factors beyond a6star's control, including internet disruptions, power outages, or natural disasters
- Losses arising from legitimate game outcomes based on audited RNG
- Actions or omissions by third parties, including payment providers and game providers
In all circumstances, a6star's maximum liability to any user shall not exceed the total amount deposited by that user in the 30 days preceding the claim.
11. Responsible Gaming
A6star genuinely cares about the well-being of all platform users. We provide a range of self-control tools to help players manage their gaming activity responsibly and wisely:
- Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending
- Loss Limit: Cap the maximum amount you can lose within a set period
- Break Time: Take a temporary break from gaming activity for 24 hours, one week, or one month
- Self-Exclusion: Permanently close your account if needed
If you or someone you know is experiencing issues related to gaming, we encourage you to seek help immediately. Visit the Responsible Gaming page for more information and available support resources.
12. Amendment of Terms & Conditions
A6star reserves the right to modify, update, or replace any part of these terms and conditions at any time. Users will be notified of significant changes via their registered email or in-app notification at least 7 calendar days before the changes take effect.
Continued use of the a6star platform after the effective date of any changes constitutes your acceptance of the updated terms. If you disagree with the changes, you have the right to close your account before the effective date.
The version of the terms and conditions currently in effect is always available on this page, with the latest update date noted. We recommend checking this page from time to time to ensure you are always aware of the current terms.
Contact Us
If you have any questions regarding these terms and conditions, please contact the a6star customer support team via Live Chat available 24/7 or by email at [email protected].
These terms and conditions are more than a legal document — they reflect the core values that shape how a6star operates.
Full Transparency
A6star states all conditions clearly and in plain language. No hidden terms, no deliberately obscure clauses designed to disadvantage users. What you read is what you get.
Fairness for All Players
The same terms apply to all a6star users regardless of VIP status or deposit amount. There is no preferential treatment that disadvantages regular players — everyone is treated equally.
Robust Data Protection
Your personal information is protected to the highest security standards. a6star never sells user data to third parties, and all data processing complies with international data protection standards.
Timely Notification of Changes
Any changes to the terms and conditions will be communicated to you with sufficient notice before taking effect. You will never be caught off guard by changes made without your knowledge.
Support for Any Enquiry
The a6star support team is available 24/7 to answer any questions regarding these terms. Don't hesitate to contact us if any section is unclear.
Responsible Gaming
A6star actively promotes healthy and responsible gaming. Self-control tools are provided free of charge and are easily accessible — because player wellbeing matters more than any short-term gain.
Read the Terms? Ready to Get Started?
Register your a6star account today and enjoy a safe, fair, and exciting online gaming experience alongside over 500,000 Malaysian players.